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| Travel One Brochure |
| Travel One’s brochure (and
website) information is prepared many months in advance
of its publication and circumstances in resort can and
do change in the interim. Should we be made aware of any
significant changes to the brochure/website description
which we think will adversely affect the enjoyment of
your holiday, we will inform you at the time of booking
or, if you have already booked, as soon as reasonably
possible prior to your departure date. |
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| Passports & Visas |
| A valid, full British passport
is essential for all UK citizens travelling to all destinations
in this brochure and should be valid for a minimum of
6 months after the return travel date. It is your responsibility
to contact the relevant embassy or consulate to obtainthis
information. If you need to apply for (or renew) a passport,
it is best to do so as early as possible before your departure
date. British visitors to Turkey are required to pay £10
sterling for a visa on entering the country. Only English
notes can be used. British visitors to Egypt and Kenya
require a visa (approx. £15/USD 50 respectively)
which can be obtained in advance from the relevant Consulate
(thus avoiding queues on arrival) or on entering the country.
British visitors to Cuba need a Cuba Tourist Card which
will be arranged by Travel One and which will be added
to your invoice. At the time of going to press, the cost
of the card was £15. British visitors to Mexico
do not require a visa (as at December 2007). Holders of
British and non-British passports should contact the relevant
consulate or embassy of the countries featured in this
brochure for up-to-date passport and visa information
as regulations can and do change with little or no notice.
Should you amend your name for any reason between the
time of booking and the departure date, we must be notified
immediately in order to make the necessary changes to
your holiday documentation (see Booking Conditions - ‘if
you change your booking’). The name on your flight
ticket and passport must correspond. If not, aircraft
boarding may be denied and may also result in insurance
cover becoming invalid. Please note that it is your responsibility
to have a valid passport and appropriate visa for your
holiday. |
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| Health & Vaccinations |
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We strongly recommend that you check with your doctor
as to what vaccinations and / or pills are advisable
or necessary at least 2 months before your departure
date.You should also refer to the Department of Health
leaflet "Health Advice for Travellers" which
can be obtained free of charge by calling 0870 155 5455.
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| Night Flights & Hotel Rooms |
| Your hotel accommodation is reserved
for you from midday on the date of your departure from
the UK. For night flights with a scheduled departure of
between midnight and 0600, the day of departure is, for
reservations purposes, the previous day. Should you arrive
at your hotel in the early hours or during the morning
of the day after your departure from the UK, your accommodation
will be immediately available. In these circumstances,
this is classed as the first night of your holiday even
though it is only part of a night. All rooms will usually
have to be vacated by 1200 noon on the last day of your
holiday. Occasionally, there may be several hours to wait
before the departure of your return flight. In such cases
and depending on availability, a room may be made available
for you to change and/or store your baggage. Some hotels
allow you to keep your room after midday but there is
usually a charge for this which should be paid locally
directly to the hotel. |
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| Hotel & In-Flight Meals |
| Self-service buffet meals are
the norm at many hotels and will usually be available
throughout the Travel One programme. Breakfast will be
the continental type unless otherwise stated. Special
dietary requests will be treated as special requests and
will not form part of your contract with Travel One. Please
note that certain flight timings may cause you to miss
a meal on arrival or prior to departure even if this meal
is brochured as part of the holiday. A meal (not necessarily
complimentary) will usually be provided on charter and
scheduled flights to compensate for this. In-flight meals
are not normally complimentary and, as such, do not form
part of your holiday contract with Travel One. Travel
One cannot be held responsible therefore if an airline
fails to provide an in-flight meal. Please note there
is a charge for all meals, snacks and drinks on all ‘no-frills’
carriers and most charter airlines. |
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| Central Heating & Air-conditioning |
| Certain hotels which offer central
heating and / or airconditioning in public rooms and /
or bedrooms only operate the system at peak times in order
to conserve energy. Some hotels have centrally controlled
units, while others have individual appliances in each
room. Please note there may be a local charge for some
bedroom appliances. |
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| Solar Heating |
| Many hotels, especially in the
Mediterranean, use solar power to heat their water supply
but, of course, cloudy days, early mornings and late evenings
means no sunshine which, in turn, means no hot water.
However, most hotels have a back-up system for heating
water but, please note, not all. |
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| Building Work |
| Building work and noise from
drills, cranes, etc. is almost unavoidable in developing
resorts. Some countries are stricter than others regarding
the control of building work but, unfortunately, any resort
development is completely beyond our control. Quite often,
electricity and water supplies are affected although power
cuts and water shortages are a lot less common now than
before. If, in our opinion, building work is likely to
adversely affect the enjoyment of your holiday, we will
inform you either at the time of booking or, if you've
already booked your holiday, as soon as possible after
receiving a report from our resort representative or agent. |
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| Early & late season facilities |
| Some resorts’ seasons are
longer than others’ and certain facilities in some
resorts may not be available in early and late season.
Travel One’s representative/agent will advise the
relevant details in resort. |
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| Safety Standards |
| We urge you to take all reasonable
precautions to protect yourself whilst on holiday especially
in public areas such as restaurants, lifts, swimming pools,
balconies and other environments which may pose a threat
to personal safety. You should exercise particular care
with food and drink. |
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| Minimum Group Numbers |
| Most holidays in this brochure
require a minimum number of persons to enable them to
take place and we reserve the right to determine the number
in each group. Should the minimum number for a particular
holiday (where applicable) not be reached, we will advise
you approximately 4 weeks before departure and, where
possible, offer an alternative holiday. If an alternative
holiday is not possible or acceptable, we reserve the
right to cancel the holiday and refund all monies paid
to us in respect of the holiday. Please note that Travel
One will not be responsible for any additional costs you
may have incurred (e.g. domestic flights, car parking)
should your holiday be cancelled. |
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| Prices & Exchange Rates |
| Prices include VAT on all holidays
to EU countries. Exchange rates used to calculate VAT
and known costs for prices in this brochure are the rates
applicable at the time of brochure publication. In the
event of exchange rate fluctuations, Travel One will absorb
the first 2% of any increase to your holiday cost but
reserves the right to pass on any increased holidays costs
over and above 2%. However, if this amount exceeds your
total holiday price by more than 10%, you will be able
to cancel your holiday with a full refund. In all cases,
you will be notified not less than 10 weeks before your
departure date. |
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| Your Travel One Holiday Price Includes... |
- Return flight from the UK to your overseas airport.
- Baggage allowance as confirmed on your flight ticket
/ confirmation details.
- Transfer to and from your holiday resort and on
all multi-centre holidays.
- Accommodation and meals as confirmed on your invoice.
- All obligatory airport taxes and security charges.
- Air Passenger Duty.
- Services (where applicable) of a Travel One representative, agent, driver-guide or crew.
- All obligatory hotel service charges and taxes.
- VAT on all holidays to EU countries.
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| Not Included Are ... |
- Flight supplements as detailed under Flight Information.
- Excursions, gratuities, porterage and other personal expenditure.
- Any applicable room or meal supplements.
- Holiday insurance.
- Charges which airlines, hotels or cruises may make for items such as luggage, in-flight meals, sports equipment, porterage, sunbeds, entertainment, room service, air-conditioning, etc.
- A £15 late ticketing charge for all bookings made within 15 days of the departure date.
- Cost of visas or vaccinations where necessary.
- Overseas arrival / departure taxes & visa charges imposed by the relevant overseas country and payable locally (check with Travel One reservations department).
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| Brochure Validity & Prices |
| This brochure was published in
December 2007 and the details and prices contained in
it are valid from 1 January 2008 until 31 March 2009 or
until publication of any revised edition. |
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